BRIDGING TEHZEEB WITH TECHNOLOGY A NEW INITIATIVE
Continuing its contribution towards making UP as UTTAM PRADESH, LMA signed an agreement with LeadWynn, a change and transformation firm to offer training and development to both public and private sector employees for raising standards of service delivery. Through this partnership LMA shall also seek tie ups with Management and Technology Colleges in UP to add value to the existing curriculum and encourage entrepreneurship. Rajan Johri, Fellow of CIPD UK and Managing Director of LeadWynn signed the agreement with Mr. A K Mathur, Vice President and Executive Director of LMA in the presence of core members and guests. Programs shall be held in Hindi and English as the need may be and Level Certificates shall be issued jointly by LeadWynn and LMA. Speaking on the occasion, Mr. Rajan Johri mentioned that there can be no better place than Lucknow to launch service upgrade programs. Essential ingredients of great service like warmth in the language and courtesy in behavior are already present in Lucknowites. The need is to add commitment and delivering beyond expectations to make UP the hub of service standards in the country. Mr. Sumer Agarwal, Senior Vice President of LMA thanked the assembled guests and officials and declared the launch of programs with immediate effect.
A. K Mathur
Vice President/ Executive Director